What is Route?

What is Route Package Protection?

In an effort to provide more safety, assurance, and insurance for our amazing customers, we’re happy to announce that Easy Tumblers is now integrated with Route Package Protection. Route is a shipping insurance company that offers complete protection for Easy Tumblers shipments and orders. Simply add Route to your cart at checkout to safeguard against any unforeseen hiccups that may arise. 

Q: What is Route?

Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Review the policies here to understand which lost, stolen, and damaged items Route will cover.

Q: How much is Route for my order?

Order subtotal of $100 or less will see $1.55 [flat] rate. Order subtotal of $100 or more will see 3% rate of your order subtotal.
Route Package Protection is completely optional. Route insurance is automatically added into each checkout on our website. Removing Route from your order is agreeing that the purchase will not be covered beyond the shipping companies' limits.

Q: How do I file a claim for lost, stolen or damaged package?

You can file a one-click claim through the email that Route sends you after you check out, or you can file here.

Q: What if my package gets lost, and Route replaces it by ordering another new product for me, and then that package gets lost. Does Route cover that too?

Yes! Any replacement orders that are placed by Route are still insured by Route.

Q: What are Route’s Terms and Conditions?

Route’s terms and conditions are listed here.

Q: Is Route a licensed insurance company?

Yes. Route is a licensed insurance company and they are partnered with Lloyds of London, one of the biggest names in shipping insurance. 

Feel free to reach out to us if you have any questions about Route Package Protection.