Cancellations are accepted up until the order is shipped. We kindly ask that you carefully review and verify your order details before submitting it to avoid the need for cancellation.
Requesting Order Cancellation:
To request an order cancellation, please send an email to email@example.com with "Cancel Order" followed by your order number (e.g., Cancel Order ET1234) in the subject line. This will help expedite your request and ensure a prompt response.
Refunds for Canceled Orders:
Once we receive your cancellation request, we will issue a store credit in the form of an eGift Card for the total order amount. This eGift Card can be used for future purchases on our website.